LeadForest.com has a strict NO REFUND or exchange policy once a purchase is made due the nature of our product.
Since landing pages and website templates are digital products, once you have received the link and downloaded the design, your purchase will be deemed as final and no refund or exchange shall be provided.
As a customer, it is your responsibility to check the details of the design thoroughly and read the terms & condition before you proceed with your purchase.
However, in case the product you have received is not the same as described on the website, then you are eligible for a refund or exchange of the same value, provided you give us a clear evidence that the design you have received is not as it is described on the website. For this issue, you need to contact us within 5 days from the date of purchase and support your refund request with clear evidence & detailed information.
Complains based on customer’s false expectations and wishes will not be taken into consideration. If you have any doubt or question regarding your purchase, feel free to contact us anytime and we will be happy to assist you with the same.
Also, we do not guarantee that our landing page designs will immediately boost your conversion. Conversion depends on many factors with the design just being a part of it.
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